Informativa sulla Privacy

The short version

• This website is operated by an independent Enagic® distributor. When you fill in a form here, the details go to that distributor so they can respond to you.
• We never sell, rent, or trade your personal information to anyone. Period.
• We use what you share to answer your questions, send what you ask for, and, if you choose to buy, hand you off to Enagic's own secure checkout.
• You can unsubscribe from our emails in one click, and you can ask us to see or delete the information we hold about you at any time.
• We use a few cookies for security, your language and country preference, and basic, aggregate analytics. You control cookies in your browser.

The full policy below explains all of this in detail. If anything is unclear, please get in touch using the contact details at the end.

Who we are

This website is an independent distributor site on the Enagic Web System. The distributor named in the contact section at the end of this policy is the party responsible for personal information collected here (the "data controller"). Enagic International and its ordering platform act as separate controllers for any purchase you complete on their systems.

Information we collect

We collect two kinds of information: what you give us, and what is gathered automatically as you browse.

Information you give us

When you complete an opt-in, contact, review, appointment, or e-book request form, we collect the details you enter, which may include your name, email address, phone number, and any message or preferences you choose to share. You decide what to provide; some features may not work without certain details.

Information collected automatically

Like most websites, we automatically log basic technical information such as your IP address, browser and device type, the pages you view, and the site that referred you. We collect this through cookies and similar technologies to keep the site secure, remember your preferences, and understand how the site is used in aggregate.

How we use your information

We use the information we collect to:

• respond to your enquiries and provide the materials, e-books, or appointments you request;
• send you information and updates you have opted in to receive;
• connect you with Enagic's secure ordering system if you decide to make a purchase;
• operate, maintain, secure, and improve this website; and
• meet our legal and regulatory obligations.

Where the law requires it, we rely on your consent for marketing communications, and on our legitimate interest in running and improving the site for the rest. You can withdraw consent at any time.

Cookies and similar technologies

We use essential cookies that the site needs to function, including keeping your session secure. We also use preference cookies to remember your language and country, and analytics that help us understand site usage in aggregate. You can block or delete cookies in your browser settings; if you do, some parts of the site may not work as intended.

How we share information

We do not sell, rent, or trade your personal information. We share it only in these limited situations:

• with service providers who process data on our behalf under contract, such as our hosting, email, and translation providers, and only as needed to run the site;
• with Enagic's ordering platform when you choose to place an order;
• where we are required to by law, or to protect our legal rights and the safety of others.

Third-party providers, partners, and sites we link to have their own privacy practices; we are not responsible for their policies, and we encourage you to review them.

International data transfers

We operate from, and store data in, the United States. If you use our services from outside the United States, your information may be transferred to and processed in the United States, where data-protection laws may differ from those in your country. Where we transfer personal data out of the European Economic Area or the United Kingdom, we rely on appropriate safeguards such as the European Commission's standard contractual clauses.

How long we keep your information

We keep personal information only as long as we need it:

• information tied to an opt-in is kept for as long as you remain opted in;
• logging and error-tracking data is deleted after 90 days;
• preference cookies reset after 14 days;
• other personal data used to serve or communicate with you is deleted within 30 days after you unsubscribe.

We may keep de-identified, aggregate usage statistics for longer to improve our services, but these are no longer linked to you.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond as required by law. We will not discriminate against you for exercising your rights.

You also have everyday choices: every marketing email includes a one-click unsubscribe link that is processed immediately and automatically, and you can reply STOP to any SMS reminders you have opted in to. If you are in California, note that we do not sell your personal information as that term is defined under California law.

Children's privacy

This website is not directed to children, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child in violation of this policy, we will delete it. If you believe a child has provided us with personal information, please contact us.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please also take care with any information you share publicly, such as in a review, as it can be seen and used by others.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top. Your continued use of the site after a change takes effect means you accept the updated policy. Information collected before a change is handled under the policy that applied when it was collected.

Governing law and disputes

This policy and your use of this site are governed by the laws of the operator's jurisdiction, stated in the contact section below, without regard to conflict-of-law principles. If a dispute arises, we agree to first try to resolve it through mediation with a mutually agreed mediator, and, failing that, through binding arbitration, in the operator's location shown below. This policy does not create any contractual or other legal rights on behalf of any party beyond those required by law.

Contact us

If you have questions, comments, or requests about this policy or your personal information, please reach out using the details below. We are here to help.